NJ-BrightStar Care Home Care and Medical Staffing Franchise

With franchisees servicing over 330 locations nationwide, BrightStar Care® helps keep parents and grandparents in the comfort and familiarity of their own homes. We can provide every service that is available at a nursing facility, but in the comfort of your loved ones home. From companionship, toileting and hygiene assistance to in-home blood draws and complex infusions, our services are available around the clock to meet our clients every need.

Inventory Included: No

Reason For Sale:

-

Training & Support:

Training: Franchisor Support
• Two week new owner training program: Pre-Opening Training (for new owners), and Boot Camp (for owners, salespeople, branch managers and directors of nursing)
• Additional Sales Management Certification Program
• Dedicated BrightStar Team works with new franchisee from signing through the first 6 months of operations, with weekly coaching calls, sales and operational field visits once open
• Regular consultation from corporate Field Support Representatives to offer support that is aligned with our training programs.
• Monthly Best Practice Calls hosted by franchisees, office staff and corporate staff members to discuss proven, effective strategies that increase revenues and profits
• Online training/learning modules through a Learning Management System
• Regional and National Meetings, including an Annual Franchisee Conference, Branch Leadership Conference, and semi-annual regional summits
• Quarterly Town Hall Meetings

Owner Qualifications:

77% of new owners have no healthcare background!

Function of the owner/daily tasks

Owner does not need to be the sales manager, but a sales or strong customer service background is good.
Owner sets the right culture and tone for the business. Builds the right team, practices the appropriate financial disciplines, and is the face of the business in the community. Training helps build the skills necessary to be successful in this highly personal service business.
Staff: Salesperson, Director of Nursing, Branch Manager. Owners typically fill one of the three early on in the development stages of the business - their role will evolve into GM role over time as the business grows.
The program is designed so the hands-on ownership evolves to manage-the-manager if desired.

IDEAL CANDIDATE: BrightStar Care franchisees come from all walks of life and career backgrounds. Many people may think that experience in the healthcare industry is a prerequisite to success with an in-home care franchise that delivers skilled care, but this is not the case. In fact, 77% of our owners had no prior healthcare experience.

Jim Guzdziol is a good example. "I mean I had no healthcare background, but I had a lot of good business experience, which of course is important. I think probably the biggest skill-set needed are overall general management skills and the ability to manage people, build a team of people and a culture that can make your business successful."